People × effort
Where does the experience ask for unnecessary work?
FLOW MATRIX / INTERACTION INDEXSELECT A CELL TO READ THE QUESTION
Flow Matrix Studio / FIELD NOTE 18
Find the point where things align.
A matrix for asking better questions about experience, effort and value.
Explore the idea ↓PEOPLE →CONTEXT ↓
Use a matrix to change perspective
A matrix is useful when its axes help a team ask better questions.
Value × risk
Which change is useful and safe to test first?
Clarity × context
What does someone need to know before acting?